Business Telephone Systems

Digital phone systems come in all shapes, sizes, and qualities


Digital phone systems come in all shapes, sizes, and qualities. Most Digital phone systems can be identified as KSU (Key Service Unit/Key System/Hybrid KSU), and PBX (Private Branch Exchange).

Key Systems (KSUs) are traditionally used by small to mid-sized companies because of their ease of use. A Key System has telephones with multiple buttons (“keys”) and lights that indicate which lines and phones are in use. When you want to place a call, you just press a button to access an outside line or an inside extension (phone).

As with most modern technologies, these systems have improved over the years and tend to blur the lines between VoIP, Digital, PBX, and Hosted. Some systems can now have a multitude of functionality.


As with most products, Digital phone system manufacturers make low, middle, and high quality offerings, with cost and quality typically going hand in hand. There are still some very good quality Digital phone systems that can fit the needs of most small to mid-sized businesses. The newer systems will have Automated Attendant and Voicemail built in, and both can be utilized as little or as much as desired.

These systems can also be very simple to use. Most businesses just want their phones to work and prefer not to take valuable employee time to learn all the many features and gadgets, many of which do not get used in day to day business communications. This doesn’t mean the features and gadgets are bad, just that many businesses still prefer to pick up their phone and press a clearly labeled button that performs the perfect function, placing or answering a business call.

business telephone service


Often times the most reliable digital systems may still be the best choice for small to mid-sized businesses. A call to Legacy Telecom costs nothing and may save time, money, and future frustration.

We have over 23 years of experience installing all popular telephone and communications systems in all business environments; commercial, retail, office environments, warehouse and industrial. We have serviced and have been certified by numerous major brands such as AT&T, Lucent, Avaya, NEC, Nortel Norstar, Siemens, Rolm, ESI, XBlue Networks, Toshiba, Mitel, Allworx, Adtran, Bogen, Fujitsu, Grandstream, Iwatsu, Panasonic, Valcom, Comdial, Executone, Intertel, Polycom, Samsung, Shoretel, Vodavi, Yealink, Vertical.

Call Fort Myers Business Telephone and Communications at 239-260-4055

or toll free @ 855-828-8324

VoIP ... "Voice over Internet Protocol "

The Future of Voice Technology

VoIP stands for "Voice over Internet Protocol " and it is quite simply a way of using the Internet to make and receive telephone calls. The primary reason VoIP is becoming so popular is cost and convenience; VoIP is significantly less expensive than typical local and long distance telephone service offered by traditional phone companies. Additionally, one high-speed Internet connection can serve for multiple VoIP telephone lines such as SIP or PRI.

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Cloud Hosted Phone Systems are controlled "in the Cloud"

Cloud Computing applied to Voice Technology

Hosted phone services are controlled “off premise” where the VoIP equipment, servers and services are “hosted”, or controlled, by the VoIP provider, which manages calls and routes them to and from the subscriber's existing ‘on premise” telephones and network equipment. Hosted VoIP is also frequently referred to as managed VoIP and a big plus is that it can save companies from the potentially expensive costs of having to invest capital in digital or VoIp phone equipment and manage the system themselves.

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    carrie rosier

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    Jackie Fejedelem
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    Metro DTC Brokerage & Investment, Inc.

    Got the phone lines up and running. Phone lines were installed today. Technician (Chris) was fabulous. Chris coordinated, tested, labeled, and got the phone lines up and running. I will keep you... read more

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